Frequently asked questions

Will I have to do any work?

At Innovate Social Media, we prioritize clear and consistent communication. Our team will meet with you on a weekly, biweekly, or monthly basis, tailored to the plan that fits your business. During these sessions, we’ll review your strategy, refine content, discuss photos, and align on your business action plan to ensure a cohesive and impactful approach across your social platforms.

What type of businesses do we work with?

We believe social media is the key to modern marketing and customer engagement. No matter your industry, a strong social media presence can benefit your business. If you interact with customers, being active on social media is essential for attracting new ones and staying competitive.

Do you research and create content?

Yes, we do! We conduct extensive research to find relevant, engaging information tailored to your audience. Additionally, we create branded images for your social media accounts to strengthen your business's identity and enhance your online presence.

Can I add additional money to my advertising budget?

Absolutely! You can increase your advertising budget at any time to support specific events, posts, or live broadcasts. Whether you're promoting a special event, launching a new product, or simply aiming to boost visibility, adding funds to your advertising campaigns allows for greater reach and engagement. This flexibility ensures that your marketing efforts align with your business goals and that you can capitalize on key opportunities to connect with your audience effectively. Let us help you maximize your advertising potential!

How do you generate Facebook likes?

We use a combination of targeted Facebook ads, strategic invitations, and sharing to relevant Facebook groups to grow your page’s following organically. By focusing on specific demographics and locations, we ensure that the people who like your page are genuinely interested in your services. Sharing to Facebook groups is an excellent tool to expand your reach and engage with a broader audience interested in your industry or offerings. Unlike some practices, we never use third-party sites or fake likes, ensuring your audience is authentic and engaged with your business. Our approach builds a strong and reliable foundation for your social media presence.

How often can I send information for my social media sites?

There’s no limit to the amount of information you can send us for your social media platforms. The more details and updates you share about your business, the better equipped we are to create engaging content that truly connects with your customers. Open and frequent communication allows us to tailor our strategies to reflect your business’s unique goals and voice effectively.

Are all the posts the same across all social media sites?

Typically, posts are consistent across all your social media platforms, with minor adjustments tailored to each platform’s unique requirements. For example, Twitter posts are limited to a specific character count, so we modify the content to ensure it fits while still delivering the intended message. These adjustments help maximize engagement and ensure your content performs effectively on every platform.

When do you start posting on my social media accounts?

We begin posting to your social media accounts as soon as the setup process is complete. This includes granting Innovate Social Media access to your accounts and finalizing any necessary configurations. Once everything is ready, we’ll start implementing your tailored social media strategy right away.

How quickly do you respond to user comments?

We actively monitor all your social media platforms and aim to respond to user comments as quickly as possible. While we strive for prompt responses, some comments may require input or clarification from your business, which could slightly delay the reply time. Our goal is to ensure all interactions are handled professionally and accurately to maintain strong customer relationships.